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November 2025
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Munson Structural Heart Clinic: Healing Hearts, Improving Lives
Munson Heart Services continues to lead Northern Michigan in advanced cardiovascular care, with expert heart specialists in 10 locations (see story below). For an overview, click here or visit munsonhealthcare.org/heart.
This month, we’re spotlighting the Structural Heart Clinic at Munson Medical Center’s Webber Heart Center in Traverse City. The clinic provides life-changing care for patients with complex conditions — especially those considered high-risk or too frail for traditional heart valve surgery.
A multidisciplinary team — including cardiologists, cardiothoracic surgeons, echocardiography specialists, anesthesiologists, radiologists, and nurses — uses cutting-edge, minimally invasive procedures to reduce recovery time and improve quality of life. This approach has led to a significant increase in TAVR and WATCHMAN procedures, with care tailored to each patient’s goals and anatomy.
“We don’t just want our patients to live longer — we want them to live better,” said Nicklaus Slocum, MD, FACC, FSCAI, SHC, Medical Director. “Procedures like TAVR have transformed how we treat valve disease.”
Advanced Procedures Offered:
Transcatheter Aortic Valve Replacement (TAVR): Minimally invasive treatment for aortic valve disease.
MitraClip® Therapy: Treatment for mitral valve regurgitation in non-surgical candidates.
WATCHMAN™ Device: Stroke prevention for atrial fibrillation patients.
Closure of Patent Foramen Ovale (PFO) and Atrial Septal Defects (ASD): Catheter-based solutions for congenital heart defects.
SHC Program Highlights:
Pretesting criteria for TAVR has been expanded allowing more patients to be treated.
Endovascular techniques like these offer better tolerance, recovery, and outcomes.
Qualifying patients typically enter the structural heart program 2–5 years after start of cardiology care.
Structured follow-up includes post-hospitalization visits with patient’s primary care provider as well as cardiac rehab.
Referrals
Please refer patients needing cardiology support and then our expert Cardiologists will determine if Structural Heart Clinic care is appropriate.
To refer a patient to Traverse Heart & Vascular:
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Meet Our Expert Structural Heart Clinic Team

Edward Bergeron, MD
Cardiothoracic Surgery

John Coatney, MD
Cardiology, Electrophysiology

James Fox, MD
Cardiology,
Interventional Cardiology

Michael Howe, MD
Interventional Cardiology

Robert Kennedy, MD
Cardiology, Electrophysiology

Shelly Lall, MD
Cardiothoracic Surgery

Nicklaus Slocum, MD
Cardiology,
Interventional Cardiology

R. Glade Smith, MD
Cardiothoracic Surgery

Brandon Wojcik, MD
Cardiothoracic Surgery
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Munson Heart Services: Expert Heart Care, Close to Home
For follow-up care after procedures, our heart specialists continue to support patients locally, reducing the need for travel and improving continuity of care.
Cardiac rehabilitation is available at every Munson Healthcare hospital, helping patients recover safely and regain strength with personalized support.
Cardiology Track at 2026 Provider Symposium
Learn the latest in cardiology and cardiothoracic care at the
2026 Munson Healthcare Provider Symposium on Fri., Jan. 9,
featuring sessions presented by our expert heart team.
Visit our event website to learn more and register: munsonhealthcare.org/providersymposium
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Healthcare Team
Getting to Know: Jessica Paonessa, MD
Urology
Dr. Jessica Paonessa is a fellowship-trained Urologist specializing in the surgical management of complex kidney stones and complex prostate enlargement/benign prostatic hyperplasia (BPH).
“Caring for patients with advanced urological conditions isn’t just about surgical skill — it’s about understanding the physical, emotional, and social challenges they face. Our team helps remove barriers, eases burdens, and delivers compassionate, expert care close to home — so every patient feels supported, understood, and never alone on their journey.”
Referrals
Practices at:
Bay Area Urology
Phone:
231-935-0322
Fax:
231-935-0334
Direct Trust
jpaonessa
@direct.mhc.net
MHC.BayAreaUrology
@direct.mhc.net
What should referring providers know about treating complex urological conditions?
We offer two advanced treatment options: HoLEP and PCNL.
Holmium Laser Enucleation of the Prostate (HoLEP): While HoLEP is ideal for large prostates, it is effective for prostates of any size, especially for patients with severe lower urinary tract symptoms (LUTS), urinary retention, recurrent UTIs, or prior failed BPH surgeries. Using MOSES laser technology, HoLEP provides lower bleeding risk, shorter operative times, and successful outcomes — often eliminating the need for future BPH treatment.
Percutaneous Nephrolithotomy (PCNL): PCNL is the preferred surgical treatment for large (>2 cm) and complex (branching, staghorn) kidney stones. Dr. Paonessa specializes in obtaining percutaneous access during stone removal, which reduces anesthesia exposure and improves stone clearance. Our team manages challenging cases, including patients with comorbidities, prior failed procedures, and complex anatomy. She also routinely performs other procedures for nephrolithiasis, including ureteroscopy and extracorporeal shock wave lithotripsy (ESWL).
What kind of post-op care do your patients typically need?
HoLEP is typically performed as an outpatient procedure. Patients go home with a Foley catheter, which is typically removed the next morning. Some blood in the urine is expected, and patients are encouraged to increase fluid intake to promote urine flow.
PCNL patients are generally discharged home on postop day one, after removal of the nephrostomy tube. A ureteral stent is placed during surgery and removed 2-3 weeks later at the office follow-up.
In Brief
Primary Hospital:
Munson Medical Center
Joined:
January 2018
Medical Education:
Wayne State University
School of Medicine
Internship:
General Surgery,
University of Louisville
Residency:
Urology, Texas Tech
University Health
Sciences Center
School of Medicine
Fellowship:
Endourology,
Indiana University Health/
Methodist Hospital
Favorite Pastimes:
Spending time with family and friends, traveling, boating, hobby farming, outdoor sports/activities, various arts/music.
Provider Moves
Munson Healthcare’s Provider Moves webpage has been updated for October, including new providers, practice changes, retirees, providers no longer on staff (or practicing), and other updates (e.g., name changes, practice moves, new phone and fax numbers).
For a directory of Munson-privileged providers who accept referrals, go to Find A Doctor.
The following Munson-employed providers are new to the following MHC practices:
The following Munson-employed provider is new to the following MHC practice:
Munson Neurosurgery Has Moved
Munson Neurosurgery and the Stroke Clinic in Traverse City has moved to 3537 W. Front St., Ste. I. Clinic entrance and convenient parking are on the southwest side of the building. Phone and fax remain the same.
Thomas Judd Care Center is Moving
As of Mon., Nov. 24, the Thomas Judd Care Center in Traverse City is moving to the Foster Family Community Health Center located at 550 Munson Ave., Ste. 202. Clinic entrance and convenient parking are located on the south side of the building. Phone and fax numbers remain the same.
Note, the clinic will be closed Nov. 20 and 21 to accommodate this move.
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Reports and Referrals
Munson Launching New Lung Nodule Clinic
November is Lung Cancer Awareness Month. Munson Healthcare is taking proactive steps to support patients with concerning lung nodules. Earlier this year, we launched the Lung Nodule Referral Program — and starting Thurs., Dec. 11, patients needing urgent evaluation will be seen in a dedicated Lung Nodule Clinic housed at the Cowell Family Cancer Center in Traverse City.
Program Overview: Provides expedited risk assessment, diagnostic work-up, and treatment planning, guided by a patient navigator.
Multidisciplinary Team: Our dedicated Pulmonology, Cardiothoracic Surgery, Interventional Radiology, and Oncology experts review cases and coordinate care.
Contacts: Please do not hesitate to reach out to Medical Director Dr. Melanie Holtrop, Thoracic Surgery Lead Dr. Brandon Wojcik, Interventional Radiology Lead Dr. Edward Walsh, or Program Coordinator Amanda Stuart.
Referral Guidelines: Visit Munson’s For Providers website or scan the QR code.
Learn more: Please join us at the MHC Provider Symposium on Fri., Jan. 9 where Dr. Melanie Holtrop will present an overview of the Lung Nodule Clinic![]()
New Centralized Referral Process for Munson Provider Network
The Munson Provider Network (MPN) has launched a streamlined referral process to improve consistency and efficiency across specialty and primary care services.
Referral Contacts for MPN Offices:
If you haven’t already, update your EMR and internal workflows with the new referral contacts. A list of MPN offices is available here. We’ll continue monitoring existing referral pathways throughout this transition to ensure continuity and support.
Questions? Contact Julie Smeltzer, System Director, Munson Provider Network Access Team, at 231-935-2401 or jsmeltzer@mhc.net.
Radiology Services Update
Nationwide radiologist shortage and elevated imaging volumes are contributing to delays in Radiology dictation turnaround times. Current turnaround times (TAT) for routine imaging (US, MRI, CT, PET Scans) are averaging 6–8 days, with patients informed it may take 7–14 days.
A dedicated voicemail line for expedited reads for time-sensitive diagnoses is available at 231-935-6400, option 2. Average TAT to escalate a request is 1 hour, with a Radiologist report in ~2–3 hours.
We are collaborating with Grand Traverse Radiologists to resolve these issues.
For details, read the Radiology Services Update letter.
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Services
U-M Health Transplant Evaluation Clinic Now Available in Traverse City
We are excited to share that the University of Michigan Health Transplant Center is bringing advanced kidney and liver transplant services closer to home. Patients in Northern Michigan now have convenient, local access to world-class transplant services for pre- and post-transplant kidney care and pre-transplant liver evaluations without needing to travel downstate. Note, all kidney and liver transplant surgeries will be performed at University of Michigan Health in Ann Arbor.
Conveniently located near Munson Medical Center in Traverse City, the clinic is in the Professional Terrace Building with several Munson Healthcare specialty services, including Orthopedics and Rheumatology.
Clinic Location:
U-M Health Transplant Clinic
Professional Terrace Building
3537 W. Front St., Ste. A
Traverse City, MI 49684
Referrals: To refer a patient, call the Transplant Center at
800-333-9013 or M-LINE at 800-962-3555.
Self-Scheduling Available at Many Munson Outpatient Labs
Munson Healthcare offers patients the opportunity to self-schedule appointments at several of our outpatient labs throughout Northern Michigan. Online self-scheduling allows patients to book appointments at their convenience. This option also helps our laboratory staff prepare in advance for their visit and reduce wait times.
For a list of outpatient lab locations offering self-scheduling and to schedule a lab appointment online, click here. Patients can also call 231-392-7891 to schedule their lab appointment Mon. – Fri., 8 am – 4 pm.
For best availability, it is recommended patients schedule 1-2 weeks in advance.
How to Order Lab Brochures
Employed Offices: The following patient-facing brochures are available to order through Allscripts.
Independent Offices: The following patient-facing brochures are available to order at no charge to your office by emailing a request with the details below and number of packs wanted to MHC-Document-Services@mhc.net.
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Item # |
Description |
Pack Size |
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79209 |
MHC Outpatient Lab Appointment |
50/PACK |
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52575 |
100/PACK |
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Thanksgiving Holiday Closures
Several Munson entities will be observing adjusted hours for the Thanksgiving holiday weekend. Please remind all patients and their families to call ahead to verify hours or visit Munson’s Closures webpage, which is easily accessible at the top of any munsonhealthcare.org webpage.
Employed Offices:
If your office has changes in hours to report, please submit any closures or modified hours via the MHC Holiday Hours and Closures Form.
To help ambulatory clinics communicate hours information to visiting patients, please keep the following templates handy:
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Patient Care
Rise in Patient Complaints About Documentation Accuracy
Munson is seeing more patient complaints about provider documentation not matching their experience. Examples: “Doctor never touched my abdomen,” “Provider didn’t enter the room.”
Most complaints stem from patients reading clinical notes in their patient portal.
Raising awareness of this issue can help improve patient trust and reduce complaints.
LabMed Report: Mixing Studies
Mixing studies (inhibitor screens) for prolonged clotting times are now being sent to Mayo Medical Labs due to decreasing volumes of in-house testing.
An archive of LabMed Reports is available at munsonhealthcare.org/labmed.![]()
TEXT 4 TIPS Empowers Patients with Diabetes
November is Diabetes Awareness Month — a time to raise awareness about the growing impact of diabetes across Northern Michigan. With more than 75,000 residents affected, Munson Healthcare remains committed to supporting individuals living with diabetes through accessible, proactive resources.
Text 4 Tips is a free, easy-to-use program designed to help patients with Type 2 diabetes or prediabetes manage their condition and reduce the risk of complications. Each week, enrolled patients receive encouraging text messages that include:
Please encourage your patients to enroll by visiting munsonhealthcare.org/text4tips. A printable patient flyer is available.
For more diabetes resources, patients can visit munsonhealthcare.org/diabetes. Provider-specific resources are available at munsonhealthcare.org/nmdi.![]()
Free Community Seizure Recognition and First Aid Training
In honor of National Epilepsy Awareness Month, community members are encouraged to join the Epilepsy Foundation of Michigan and Munson Healthcare Neurology for a free educational session. Learn how to recognize the signs of a seizure and how to respond if someone is experiencing one.
Benzie Bus Health Rides: Helping Patients Get to Medical Appointments
As highlighted in our recent Community Health Needs Assessment, transportation can be a major barrier for some patients to receive essential healthcare. Many patients miss medical appointments simply because they lack a reliable ride.
To help address this challenge, Benzie Bus offers Health Rides — a personalized, door-to-door transportation service for all Benzie County residents. Benzie Bus provides rides from home to medical appointments in Benzie, Grand Traverse, Leelanau, Manistee, and Wexford counties.
To learn more, read the flyer or visit benziebus.com/health-rides.
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Medical Staff Services and Credentialing
Action Required: When to Immediately Contact Your Medical Staff Office
Munson-privileged providers are required to notify their regional medical staff office (MSO) immediately if any of the following occur:
For your regional MSO contact, click here.![]()
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Resources and Reminders
Need a Journal Article? Library Services Can Help!
Hit a paywall while searching for a peer-reviewed article? Whether you’re browsing PubMed, a publisher’s site, or Google Scholar, Library Services can help you access full-text articles — even from journals we don’t subscribe to.
How We Can Help:
Use Munson’s Special PubMed Link
Searching PubMed? Use this link. If you see a
button next to an article, click it and complete the form — we will send the article to you.
Found an Article Elsewhere?
Just email us the citation or link. We’ll track it down and send it to you — no out-of-pocket costs or wasted time.
Fast Turnaround, Reliable Sources
Most requests are filled within 1–5 business days. Need it sooner? Rush and Urgent Patient Care options are available for faster service.
Who Can Use This Service?
All Munson Healthcare Team members, including providers, nurses, researchers, educators, and staff.
Request Articles or Ask Questions: Email us at Library-HealthSciences@mhc.net.
Let us help you stay informed and focused on delivering exceptional patient care.
Stay Updated with the Latest Payer Information
For a curated list of payer news impacting you, including the latest payer changes and guidelines, bookmark: munsonhealthcare.org/PayerUpdates
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Education
Munson Kicks Off New Primary Care Dinner Lecture Series
We were excited to launch our first Primary Care Dinner Lecture last week — a new Continuing Medical Education series designed specifically for primary care providers. The inaugural event delivered an evening of insightful education, meaningful connections, and excellent food.
Dr. Brett Walker, Orthopedic Spinal Surgeon, presented on “Spinal Stenosis,” while Neurologist Dr. Nick Zendler shared expertise on “Epilepsy and Seizures.”
This first session welcomed providers from our East Region (Charlevoix, Gaylord, and Grayling). Stay tuned for details on upcoming events as we continue to bring valuable learning opportunities to our primary care community!
Early Bird Discount Ends Soon!
Please share with your providers
New in 2026! The Provider Symposium will now feature a half-day of hands-on learning on Thursday afternoon, followed by a full day of CME sessions on Friday.
Participants at this popular and educational event can:
Cost:
For details and to register by Jan. 3: munsonhealthcare.org/providersymposium
This program has been approved for AMA PRA Category 1 Credit(s)™.
MSU-CHM Transforming Health Grand Rounds
You’re Invited! Quarterly Munson Healthcare Surgical Services Meeting
Practice managers and schedulers are invited to join us for our next quarterly Surgical Services meeting for primary care and surgical offices:
Upcoming CME Opportunities
For a list of upcoming events, visit munsonhealthcare.org/providerevents.
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Online Resources
Munson's For Providers website features clinical resources and education to support providers and office staff. Bookmark now for quick access: munsonhealthcare.org/forproviders
To easily identify resources available on the For Providers website in Practice Pro, look for:
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To read past issues of Practice Pro, visit munsonhealthcare.org/PracticePro.
Have staff who would benefit from receiving Practice Pro? Please have them subscribe by completing this form.
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